Responsible Gaming Pledge

Responsible Gaming – A Safe & Enjoyable Gaming Experience at Bajebd

Bajebd believes gaming should be a source of fun, not stress. We're here to support you in building healthy gaming habits.

24/7
Support Center Active
18+
Adults Only
5
Protection Tools Available
Free
All Support Services

What Does Responsible Gaming Mean?

Responsible gaming means playing in a way that's entertaining without letting it affect the other parts of your life — family, work, and financial stability. At bajebd, we want you to log in with a smile every time, and still be smiling after you log out.

Gaming is entertainment — treating it as a source of income is where problems begin. That's why we encourage you to set a budget, stick to time limits, and play with a clear head. Responsible gaming means not chasing losses and staying in control when you win.

Keep in mind: Gaming is for entertainment. If you feel like it's controlling you rather than the other way around, that's a warning sign. Seeking help isn't weakness — it takes real courage.
Play for Fun

See gaming as a source of entertainment, not income.

Stick to Your Budget

Only spend what you can afford to lose.

Set a Time Limit

Decide how long you'll play before you start, and stick to it.

Make Time for Family

Gaming should never come before your relationships with family.

Our Protection Tools

Bajebd gives you powerful tools to stay in control of your gaming. They're completely free and available to use at any time.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, any increase requires a 24-hour waiting period — protecting you from impulsive decisions.

Set Your Limits
Session Time Limit

Set a daily time limit for your sessions. Once the limit is reached, the system will automatically alert you and help you log out.

Set a Time Limit
Cooling-Off Period

If you need a short break, temporarily close your account for anywhere between 24 hours and 30 days. During this time, logging in or making deposits will not be possible.

Take a Break
Self-Exclusion

If you want to step away from gaming for an extended period, you can close your account for 6 months, 1 year, or permanently. This action is difficult to reverse, so please consider it carefully.

Self-Exclude
Loss Limit

Set a cap on how much you're willing to lose over a given period. Once you hit the limit, further betting will be automatically stopped.

Set a Loss Limit
Reality Check

At set intervals, the system will remind you how long you've been playing. This helps you stay aware and take breaks when you need to.

Turn On Reality Check

Recognize the signs of problem gaming

If you notice any of these signs in yourself or someone close to you, take it seriously. Acknowledging there's a problem is the first and most important step.

Chasing losses to win back money – Chasing losses by placing more bets is one of the clearest signs of a problem.
Playing longer than you intended — Telling yourself "just one more round" and losing track of hours.
Playing in secret from family and friends — Tendency to hide your gaming habits from others.
Gambling with borrowed or loaned money — Spending money that you or your family needs on gaming.
Feeling restless or irritable when not gaming – Feeling moody or anxious when not gaming.
Neglecting work or studies – Neglecting responsibilities to make time for gaming.

Build healthy gaming habits

Responsible gaming comes down to a few simple habits. Follow these guidelines and gaming will always stay enjoyable.

1
Set a Budget Before You Play

Before each session, decide how much BDT you're willing to spend. Once you hit that limit, stop — whether you're winning or losing.

2
Use a timer

Set a timer on your phone. After the time is up, take a break — grab some tea or go for a walk.

3
Don't Bet on Impulse

Don't play when you're angry, frustrated, or drinking. Make decisions with a clear head.

4
Don't Treat Winnings as Extra Income

Winning is never guaranteed. Gaming should never be treated as a regular source of income.

5
Take Regular Breaks

Take at least one full day off from gaming each week. Spend that time on other hobbies or with your family.

Self-Assessment

Answer these questions honestly. If you answer "Yes" to 3 or more, consider reaching out for help.

1
Do you keep coming back to try to win back money you've lost?
Yes Sometimes No
2
Has gaming caused arguments or conflict with family or friends?
Yes Sometimes No
3
Have you ever spent money meant for bills or essential expenses on gaming?
Yes Done once No
4
Do you feel restless, irritable, or anxious when you can't play?
Yes Sometimes No
5
Have you tried to cut back or stop gaming but couldn't?
Yes Tried it once No

01 Our Commitment to Responsible Gaming

Bajebd is more than a gaming platform — it's a responsible community. We believe every member's safety and well-being matters more than our business success.

Our responsible gaming program is built on three core principles — Prevention (staying alert before problems arise), Protection (tools to help when things go wrong), and Recovery (support to get back on track). We're here for you at every stage.

Every bajebd team member is trained in responsible gaming. Our system automatically detects unusual gaming patterns and provides support to members who may be at risk. We want you to stay with us for the long haul — happy and healthy.

Our responsible gaming policy is developed in line with Bangladesh's prevailing gaming ethics standards and is updated on a regular basis.

02 Minor Protection

Bajebd strictly prohibits anyone under 18 from using the platform. We ensure the protection of minors through the following measures:

  • Date of birth verification at registration, followed by KYC verification via NID/passport
  • Temporarily suspending suspicious accounts while the verification process is carried out
  • Providing parents and guardians with information on content filtering software
  • Immediate account suspension and refund of deposited funds upon identification of a minor

If you think a minor may have access to your account, contact support@bajebd.ws immediately. Keep your device password-protected and never leave it logged in and unattended.

03 How to Use the Protection Tools

All our protection tools are easily accessible in your account settings. Follow the step-by-step guide below:

Log In

With your username and password Login Go.

Go to Settings

Click the profile icon and open the "Responsible Gaming" section.

Choose a Tool

Deposit limits, session time, or self-exclusion — choose whatever works for you.

Save

Save your changes. A confirmation will be sent to your email.

Need help? If you have any trouble using the tools, reach out via our 24/7 live chat or email support@bajebd.ws. Our support team will assist you with complete confidentiality.

04 Support & Counseling Center

You don't have to face problem gambling alone. bajebd offers direct support as well as referrals to external organizations that can help.

Bajebd Support Team

Support available 24/7 in Bengali. Your privacy is fully protected.

support@bajebd.ws
Live Chat
Professional Advice

If you're struggling with gaming addiction, seek advice from a mental health professional.

National Mental Health Helpline: 16789

Remember — asking for help is not a sign of weakness. Those who acknowledge a problem and seek support are the truly courageous ones. You're not alone; bajebd is always here for you.

05 FAQ

Yes, all of bajebd's responsible gaming tools are completely free. Deposit limits, session time limits, cooling-off periods, self-exclusion — every member can use them at no cost.

If your account has a remaining balance at the time of self-exclusion, we'll refund it to your registered payment method. Any bonus funds will be forfeited, but your real deposited money will be returned. Contact support@bajebd.ws for details.

No. Once a cooling-off period is set, it cannot be cancelled before the specified time is up. This is by design — to prevent impulsive decisions to return to gaming in the heat of the moment.

Yes, decreasing your deposit limit takes effect immediately. However, increasing it requires a 24-hour waiting period. This rule protects you from making hasty decisions in the moment.

Yes. You can email support@bajebd.ws to describe the situation. We will speak with family members and offer whatever support we can. However, due to privacy obligations, we cannot share a member's account details with third parties unless the member has given explicit consent.
Play Responsibly

Play Safe, Stay Happy

Join bajebd and use our responsible gaming tools to set your own limits. Start your gaming experience the right way — with awareness.

  • 5 Powerful Protection Tools, Completely Free
  • 24/7 Support Team Ready to Help
  • All Support Provided Confidentially
  • 18+ Verified Platform
Register Now
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18+ | Play Responsibly
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